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Whistleblowing & Disputes Policy
Phillip Capital values your concerns about malpractice and encourages employees, directors, and associates to raise them early and appropriately.
Whistleblowing Policy
Phillip Capital recognizes the importance of your concerns about malpractice/wrongdoing and encourage employees, directors and associated persons to raise these at an early stage in an appropriate way.
The procedures contained below should ensure that your concern can be addressed and dealt with internally. For further information, kindly click and download the policy and whistleblowing channels:
Whistle Blowing Policy:
Integrity and Fraud Disclosure Form:
You may also send us an email here.
Disputes Policy
Effective 1 January 2025, the Securities Commission Malaysia (SC) has announced the operationalisation of the Financial Markets Ombudsman Service (FMOS) as the body corporate for dispute resolution involving capital markets products and services.
As Phillip Capital is a CMSL holder approved and licensed by the Securities Commission Malaysia, our organization is a member of FMOS under Schedule 2 of the Capital Markets and Services (Dispute Resolution) Regulations 2010.
For any official disputes, please find the details for the dispute resolution process below:
|
(a) |
via phone to |
: |
03-2272 2811 |
|
(b) |
via fax to |
: |
03-2272 1577 |
|
(c) |
via e-mail to |
: |
|
|
(d) |
via letter to |
: |
Financial Markets Ombudsman Service (FMOS) Level 14, Menara Takaful Malaysia No 4, Jalan Sultan Sulaiman 50000 Kuala Lumpur |
Have any other enquiries?
Simply send us an email via
pcsb_enquiry@phillipcapital.com.my to make a request.
For any other query, you may contact our Client Service Desk at
03-27830388 or email pcsb_enquiry@phillipcapital.com.my
